Problem Solving
Phase 1: Problem Framing
Questions:
- What is the actual Problem? ???
- What are the symptoms vs causes?
- What constraints exist?
- What does success mean?
- What is controllable vs uncontrollable?
- What are hidden assumptions?
- the sistem needs improvement? where exactly? measured how? compared to what? under which conditions? for whom?
Phase 2: Decompose
create:
- actors
- components/modules
- constraignts
- timelines.
- dependencies
- incentives.
- failure modes.
- independent variables
- subproblems
Step 3: Explainations
3 causes
3 solutions
confidence estimate
Step 4: Evaluate Falure modes
- what could go wrang
- what depends on assumptions
Phase 5: Prioritization
- bottlenecks
- leverage points
- irreversable decisions
- high information actions
- rist concentrations
Phase 6: Feedback
- measurement
- iteration
- adaption
| Objective | |
| Observations | |
| Assumptions | |
| Constraints | |
| Possible Causes | |
| Incentives | |
| Failure modes | |
| Possible interventions | |
| Expected outcome | |
| Unknowns, what information is missing? | |
| second-order effects | |
| reversible vs irreversable | |
| what would invalidate this? |
decision-making
planning
learning
social conflict
productivity
debugging
map actors
goals
constraints
flows
feedback loops
Learn error analysis:
what assumption failed
what signal was ignored
what bias appeard
what would have predicted failure earlier
what else could explain this
what am i missing
what assumptions are hidden?
waht would disconfirm my conclusion?